and then unfortunately (lots of unfortunatelys here) not all folks get their notifications because of god knows what assorted problems. Unfortunately due to the very unfortunate way DAZ chose to format the notifications window, most folks don't notice if they have any messages unless they frequently check or they have their account set up to notify them via email. perhaps Private Message them and request they do that. the best bet is to edit the original thread, but unfortunately (in this case) only the person who made the thread can do that. In regards to creating a new thread with a more striking title. Unfortunately, if a new thread has anything to do with an existing thread, usually it gets locked or merged into the pre-existing thread. Maybe we can create a separate forum post with a striking heading that describes this problem clearly that leaves no room for confusion.
There is literally no combination this piece of code will ever work to activate a version 10 of this software and framing it as such prevents support from treating it with any urgency. T hats why they keep stating that it's a known issue even without any reported cases on this forum at that time, when they're referring to the issue lodged by RAMWolff. Just a tip, framing it as a formatting issue tells DAZ3D that the only reason your code isn't working is because you entered it wrongly. I suspect that this may be confusing the support and mixing up issues that need to be dealt with separately. Hopefully they spot the issue and can get it sorted and soon. I did mention this page too in my message to customer support. That makes at least three of us then I-Jay and rjbreet567, with this weirdly formatted customer number and licence key. so its definately not a format error in our situation.įilter Forge also reafirmed that their version 10 codes is always in groups of 6-5-5-5-5-5 Same problem here, can't activate my product due to the fact that they supplied us with a Key for the wrong version. eg DAZ3D-customer- Windows-XXX I XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX and its supposed to look like this, DAZ-customer-XXXXX I I've been battling with them for 21 days but I'm sure we will break through the background noise using these forums, maybe a moderator, who knows. You' re not alone on that front, T he support probably thinks you entered the key incorrectly, and that they are conv inced of that fact, only lightly perusing over your overly descriptive messaging to them and that the idea of a defective activation key doesn't even occur to them due to their immense workload as support and also with all the other current issues surrounding FF10, I'm in the same pickle and was forced to log multiple request due to their response, Lets hope it works this time around but I can't blame them because I think about how much assurances they must give daily and all that frivolous requests from frustrated clients that want to sue or maim them could drive a person insane, I would think. You can check your installed version by selecting Help > About, then install FF 4 (Win) from our website: Keys consisting of 11 sets x 6 digits were only used for Filter Forge 4 (Windows) and not for any other version. Same problem here, can't activate my product due to the fact that the Key is from the wrong version. eg DAZ3D-customer-Windows-xxx I xxxxxx-xxxxxx-xxxxxx-xxxxxx-xxxxxx-xxxxxx-xxxxxx-xxxxxx-xxxxxx-xxxxxx-xxxxxxĮxactly my problem.I have told the support of Daz.who unfortunately has not understood the problem and simply no longer responds :(
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